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Privacy Policy

Privacy Policy 



We are committed to preserving the privacy of all visitors to (the Website). Please read the following Policy to understand how we use and protect the information that you provide to us.  



The Website and its webpages are operated by Special Personalised Gifts, Our location: 2A Cornmeadow Green, Claines, Worcester WR3 7PN 



The purpose of this Policy is to set out the purposes for which, and the manner in which, we may collect and use personal information that we may obtain about you. By either registering as a user of any services provided by us on this Website and/or by using this Website generally you consent and agree to us using your information in accordance with this policy. Please read the policy carefully. 



Your use of the Website is also governed by the Website's general terms and conditions. Please ensure you have read and understood those terms and conditions in addition to this policy. 



Use of your personal information 



When you register and/or use this Website: 



(a)        You may be asked to provide certain information such as your name, address and other contact details and payment details, we do not store your credit/debit card and/or PayPal details;   



(b)        We may gather other information about you, including personal Data provided in any messages you send via the Website and any emails and letters that you send to us. 



We may use information that you provide to us or that is obtained by us: 



(a)        to register you with our Website and to manage any account you hold with us; 



(b)        to administer our Website services;



(c)        to give to companies and organisations whose goods you purchase through the Website, to the extent they need that information to fulfil your order;



(d)       to fulfil our agreement with you and to process your purchases and obtain payment;



(e)        to send you email notifications and updates about your purchase;



(f)        to notify you about important changes and developments the Website;



(g)        to analyse your purchasing preferences (for example, market, customer and product analysis) to enable us to:



(i)         to provide you with a personalised browsing experience when using the Website;



(ii)        to review, develop and improve the products which we offer and to enable us to provide you and other customers with relevant information through our marketing programme(s);



(h)        to make decisions about you using computerised or automated          technology, for example automatically selecting products which we think will be of interest to you; and

(i)         where you have consented, or where we have a legitimate business interest to do so, to send you information about our products and services (including goods and services of other companies within our group) including special offers, discounts, offers, competitions which we consider may be of interest to you by any of the following methods: 



(i)         email;



(ii)        telephone (including automated calls);



(iii)       SMS text messages and other electronic messages such as picture messaging;



(iv)       post; and/or



(v)        social media.



 To be removed from mailing list contact 



We may store and process your information on our own information technology systems or we may pass your information to third parties who will store and process on our behalf. 



Disclosure of your information 



We may give information about you to the following companies and organisations for the following purposes: 



(a)        to anyone to whom we transfer our rights and duties under our agreement with you as a result of a change of ownership; and/or



(b)        if we have a duty pursuant to the law to do so.



(c)        suppliers who dropship on our behalf  



(d)       Klarna “In order for us to offer you Klarna’s payment methods, we might in the checkout pass your personal data in the form of contact and order details to Klarna, in order for Klarna to assess whether you qualify for their payment methods and to tailor those payment methods for you. Your personal data transferred is processed in line with 



           Klarna’s own privacy notice.”



 Crime prevention 



In order to protect our customers and us from fraud and theft, we may pass on information that we obtain as a result of carrying out identity checks and other information in our customer records, including how you conduct your account, within our organisations involved in fraud prevention and detection, to use in the same way. We may also disclose information and data relating to you to the police or any regulatory or government authority in response to any request to which we are legally required to comply including requests in connection with the investigation of any suspected illegal activities. 



How can I get my name removed from the Special Personalised Gifts mailing list? 



If you have opted in or otherwise qualify to form part of our mailing list and no longer wish to receive our newsletter or other promotional communications, you may opt-out of receiving such communications by following the instructions that are included in each communication.  



You may also opt out by emailing: 



 Your rights in respect of your data 



You have the right to know what personal information we hold about you and you are entitled to ask us to:



(a)        what personal data we collect about you, how we collect it, how we      process it, how we control it, who we share it with and how long we store it for;



(b)        to delete, correct or update the personal data we hold about you; and



(c)        to transfer your personal data to another person. 



If you would like to do any of the above or have any other questions about the data we hold about you, please contact us 



Contact us 



If you have any questions and or comments about this policy please email us at 



or Call us on 07824391903



Changes to Policy 



We keep our policy under regular review. We may amend and update this policy from time to time. Any changes in the future will be posted to the Website and where appropriate, through email.